All About Operation Food

Operation Food is a halal food and delivery brand serving Amsterdam and Diemen. We bring together four concepts: Food by Operation (freshly prepared meals), Meals by Operation (meal prep and meal kits), Meat by Operation (halal meat), and Market by Operation (fresh groceries).

Meals by Operation is our meal-prep and meal-kit concept for planned weekly meals. We ship these orders via PostNL, and you can change or cancel them as long as they have not yet been dispatched.

Meat by Operation is our online halal butcher for fresh and frozen meat. Check our online ordering platform to see which meat products are currently available, or contact us.

Market by Operation is our online supermarket for fresh groceries with fast delivery. Check our online ordering platform to see which products are currently available, or contact us.

Yes. On the Operation Food platform, you can combine products from different concepts, such as meat from Meat by Operation with products from Market by Operation.

Yes. All our dishes are 100% halal. We work with halal-certified suppliers and prepare everything in a dedicated halal kitchen that follows HACCP guidelines.

Yes. Our hot dishes are freshly prepared as soon as you order; they are not left standing ready-made.

Please contact us before ordering for specific information about ingredients and allergens. Keep in mind that traces of allergens may be present.

Our online menu includes grilled dishes, kapsalon, grilled meat sold by the kilo, baguettes, house specialties, loaded fries, wraps, toasted sandwiches, crispy pita, burgers, wings, chicken boxes and desserts.

Yes. Kapsalon is one of our most popular dishes and has its own category on our online menu.

Yes. In the Grill category, you will find dishes such as grilled merguez, tandoori chicken, chicken tikka and seekh kebab. See our ordering page for current availability and prices.

Yes. Our menu has a dedicated burger category, including halal smash burgers.

Yes. Wraps and baguettes each have their own category on our online menu.

Yes. You can order a Wings Box or Pop Chicken Box, among other crispy chicken dishes.

Yes. Our menu has a dessert category, including baklava.

Yes. We offer vegetarian dishes such as a çiğköfte wrap and a vegetable kapsalon. Check the current menu for all vegetarian options.

Open our online menu, choose your dishes and add them to your cart. Then select delivery or pickup, enter your details and complete the order using one of the available payment methods.

Yes. Call us on +31 6 34837335 to place an order or if you need assistance.

Yes. You can also find us on Thuisbezorgd, Uber Eats and Deliveroo. Selection, prices, fees and promotions may differ between platforms.

You can pay using methods such as iDEAL or credit card, or through the delivery platform you use. The exact options depend on the checkout or platform.

Yes. After completing your order and payment, you will receive a digital invoice by email.

You can always find current dishes and prices on our online ordering page, as product descriptions and prices may change.

Yes. All listed prices include VAT unless stated otherwise.

Please enter your full and correct address and contact details. The customer is responsible for errors caused by incorrect or incomplete order information.

We deliver to areas including Amsterdam East, Watergraafsmeer, Oostpoort, IJburg, Diemen and surrounding neighborhoods. Enter your postcode at checkout to check whether your address is within our delivery area.

Enter the first four digits of your postcode when ordering. You will immediately see whether your address is within our delivery area.

Yes. Amsterdam East is one of our regular delivery areas.

Yes. We deliver to Watergraafsmeer.

Yes. IJburg is within our delivery area. Check your exact postcode at checkout.

Yes. We deliver to Diemen, and you can also collect your order from Sniep 67 in Diemen.

You can order food for delivery or pickup daily from 11:00 to 03:00. Delivery platforms may show slightly different closing times, so check the current ordering page when ordering late.

Most orders arrive within approximately 45 minutes. You will see the current estimate when ordering.

No. Delivery time may vary due to your location, demand, traffic, weather and other external factors.

Yes. Select pickup at checkout and collect your order from Sniep 67, 1112 AJ Diemen.

We ship Meals by Operation orders via PostNL: order today on a working day for delivery tomorrow.

That depends on your order. We deliver freshly prepared dishes through our own delivery service or meal delivery platforms. We ship frozen meals from Meals by Operation via PostNL in insulated packaging so everything arrives properly chilled. Once your order is on its way, you will receive a track & trace code.

At checkout, you choose your delivery day and time slot, and the evening before delivery you will receive a track & trace code. Please make sure someone is available to receive the package and refrigerate the products immediately afterwards.

Fresh meals are delivered chilled and intended to be eaten within a few days. Frozen meals are frozen immediately after preparation, giving them a longer shelf life and often a slightly lower price. We prepare both to the same quality and taste standards.

It varies by dish. We state the exact weight for every dish and meat package. A main course weighs approximately 450 to 550 grams on average.

Our fresh meals keep for 4 to 5 days in the refrigerator. Please also follow the storage advice on the packaging.

You can store our frozen meals in the freezer for up to 12 weeks. Also check the date and storage instructions on the packaging.

Yes, as long as the order has not yet been dispatched.

No. Once confirmed, orders for hot food cannot be cancelled because we start preparing them immediately.

Contact us as soon as possible. Report any product that does not meet your expectations in writing to info@operationfood.nl within 24 hours. If a delivery is incorrect or there is a quality issue, we will look for an appropriate solution, such as a replacement or store credit.

Fresh and perishable products cannot normally be returned. If you received the wrong order or there is a quality issue, please contact us.

Call us on +31 6 34837335 or email info@operationfood.nl. Please report quality complaints in writing within 24 hours.

Send your complaint to info@operationfood.nl. We aim to respond within 48 hours.

Yes. We provide catering, business deliveries and bulk orders.

Email info@operationfood.nl, use the contact form on our website or call +31 6 34837335. We will be happy to prepare a tailored quote.

Yes. All our products are 100% halal, and we work with halal-certified suppliers. Include your menu preferences and any dietary requirements when requesting a quote.

You can find us at Sniep 67, 1112 AJ Diemen. You can also collect your order here.

You can call us on +31 6 34837335.

Our email address is info@operationfood.nl.

We only process the information needed to fulfill your order, such as your contact details, billing and delivery addresses, payment details and order history.

Yes. You can request access, correction, deletion, restriction or transfer of your personal data by emailing info@operationfood.nl, subject to applicable legal requirements.