At OperationFood B.V., we place great importance on the protection of your personal data.
We process your data solely in accordance with applicable privacy laws (GDPR).
This statement applies to all parts of OperationFood: Operation:Food, Operation:Meat, Operation:Market, and Operation:Meal.

1. Data Controller

• OperationFood B.V.
• Located in Amsterdam, Netherlands
• Email: info@operationfood.nl

2. Personal Data We Process

We only process data necessary for the proper execution of our services, such as:

• Name and contact details (address, phone number, email)
• Billing and delivery address
• Payment details and order history
• IP address and device data (for security and analysis)

3. Purposes of Processing

OperationFood processes personal data for the following purposes:

• Processing and delivering orders
• Handling payments and invoicing
• Providing customer service and support
• Sending service messages or offers (only after consent)
• Complying with legal obligations (e.g., tax retention requirements)

4. Sharing Data with Third Parties

We share your data only with trusted partners involved in our services, such as:

• Delivery partners (PostNL, Thuisbezorgd, Uber Eats, Deliveroo, etc.)
• Payment providers (iDEAL, Mollie, PayPal, etc.)
• IT and hosting providers ensuring our website and systems run securely

Processor agreements are in place with all these parties to protect your data.

5. Data Retention Periods

We retain your data no longer than necessary:

• Order and invoice data: 7 years (according to legal requirements)
• Customer accounts: until deletion by the user

6. Security

We take appropriate technical and organizational measures to prevent misuse, loss, or unauthorized access to personal data. Our website uses secure SSL connections and up-to-date security software.

7. Cookies

Our website uses functional and analytical cookies to improve user experience. Marketing or tracking cookies are only placed after your explicit consent. You can adjust your cookie settings at any time via your browser.

8. Your Rights

You have the right to:

• Request access to the data we hold about you
• Correct or delete incorrect data
• Request restriction of processing
• Request transfer of your data to another party
• Withdraw your consent at any time

Requests can be sent to info@operationfood.nl
We respond within 30 days.

9. Minors

We do not target minors (under 16 years) without parental consent. If we have processed data of minors, we will delete it immediately upon request.

10. Changes

OperationFood reserves the right to modify this privacy statement. We recommend regularly checking this page for the latest version.

• 📍 OperationFood B.V
• Amsterdam, Netherlands
• Email: info@operationfood.nl